1 résultat pour tag: ecommerce


Salesforce, a CRM? Yes, but also a powerful e-commerce solution.

Salesforce - B2B Commerce Cloud - Part 2 Summary of Part One In part one of this article, we saw that since its creation, Salesforce has constantly extended the scope of its customer relationship management (CRM) platform to other traditional services for medium and large companies. With regards to e-commerce, in addition to Demandware for business-to-consumer (B2C) and CloudCraze for business-to-business (B2B), Salesforce also acquired innovative and complementary companies and products including Chatter, Live Chat, Knowledge Management, Field Service, CPQ and MuleSoft. Regarding these acquisitions, we believe that "… their integration will make ...